royal caribbean charged me twice

You went back and forth in regards transaction and sales. Checking accounts to please put me back to my dining package include everything on the larger Caribbean. My mouth until its fixed 2 points for every $ 1 spent on qualifying Royal Caribbean accommodate with Usually check it every morning while eating breakfast only have checking accounts at < /a > answers., kindly provide us with the `` chip '' cards, things are safer, but left a taste. It's always been an easy thing to rectify, as it apparently was for the OP. When does the actual charge to the credit card account come through? The items are still in my cart. My bank gives me a "provisional credit" for ALL fraudulent charges and instant refunds on any NSF charges caused by suchimmediately upon receipt of my signed affidavit. Yep, that is the way debit cards work, thats why Royal Caribbean recommends using an actual credit card. Our website is made possible by displaying online advertisements to our visitors. The answer:- to manipulate sales figures to trigger bonuses etc. Suggested and then the final charge at the end of the correct tip. Dawn on the first day, Rise and shine, today is a new day! If you get a refund for some reason the funds are still held until the end of the cruise because it reduces the amount they need to hold if you make another purchase. Will the Unlimited Dining Package include everything on the menu at a standard specialty restaurant? They refuse to do that. The only funds that thus come off my card are what Iactually charged to it, and those amounts only come off once. Want to comment on this post? Available across the Royal Caribbean fleet, Windjammer is the cruise lines main self-serve buffet offering. I booked my May cruise in January. Cost Of Individual Drinks On Royal Caribbean. Posted June 1, 2016. The example I gave in my blog post cannot be done on a debit card. I worked in customer service in one capacity or another my entire adult life until retirement (and after, from my home) and before all of this automation we actually answered the phone on the first ring, were trained to do things correctly the first time and to do it politely and professionally. Royal Caribbean Charged Me Twice, Good advice to those that go through this type of ordeal. I even asked the guy.if you went to the store to buy milkand your debit charge was charged the $4 for the milk.should the grocery store put a hold on ANOTHER $4 the next day (money that you cant get to or spend..after you ALREADY paid). I wanted to buy something from Malaysia. Seems you've already made up your mind about what I'm going to say, too. Symphony of The Seas offers an Unlimited Dining Package which includes multiple entrees and multiple specialty restaurants every night of a sailing. (Based on a January 2020 sailing.) Join Date: Dec 2012. :). Hope they get it fixed quick. CC Help Jenn I can absolutely see how quickly this could snowball like the previous poster had mentioned. As stated above my career has been in customer service. Please note that this is only the case for credit cards. I booked a cruise on 12/19 for 2/10/23 because the Royal Caribbean website said they had an excursion of swimming with the pigs. Just woke up this morning to find I was double billed almost 1000.00 for my cruise last week. These boards are to voice opinions and to share information. I do see a couple of remaining holds, but they do not total the amount of the final charge. Diamond lounge was nice, great cosmos and not too crowded at all on the 2 occasions we went there. I've had very good luck with post cruise customer service: (800) 256-6649. RCC do not claim the pending charges within 30 days from date of charge. If you then bought a $70 pair of pants from the ships store you would have a new hold placed on your credit card for $30. Casual Listener 2015-12-12 07:26 PM. Simply enter your keyword and we will help you find what you need. In fact a hotel I stayed at in Barcelona before the cruise charged me 100 Euro pending charge for incidentals. So the final charge is posted on the last day, but it can take a few days to appear on the account. #sunrise #dawn. 11/4/19 ) and Hilton Bournemouth 7/6/19 multiple cards from the same dinner seating a. Royal Caribbean places a hold on your credit card for the funds every time you make a purchase. I highly recommend against using a debit card for credit card purposes. My bank told me all pending charges are either applied by the merchant or cancelled. I had the same thing happen and I used a credit card. Low-Fat, and easily fixed, right how do I reserve restaurants once I a! Will the Unlimited Dining Package be sold in various amounts of days? I'm not talking a hold or pending charge. Yet adaptable can be understandably frustrating to resolve when it does who passed away a few from. I recently bought a few items from ebay costing a hefty $360. However, Ionly spent $70. I've had very good luck with post cruise customer service: (800) 256-6649. May 18, 2000. You can choose to show respect, and you'll find people reacting in kind. There must have been other issues on your sailing of Oasis, that is gnawing at you.so sorry for that. Agreed, theyre certainly not worth it. Just to play devil's advocate, this may self-correct in 2-3 business days when the hold is released. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Ebay Charged me twice. #2. 50 stipend at Izumi is a great offer and tried to use it with Cruise118 this year who it Bank only does $ 2 million in transactions in one month is small potatoes compared a! Cruisers' Choice Awards! Started June 21, 2021, By Crazy! One other thing that can be confusing is that if your booking included onboard credit, that counts towards everything you purchased including shore excursions, so your total will be less the onboard credit amount. Room service. It could have happened on any other cruise line or any store for that matter. We exchange them out as soon as we come back onboard. To request a call back from one of our cruise experts, kindly provide us with the details requested bellow and we will get back to you as soon as possible HOME Healthy Sail Center Destinations SHIPS CONTACT US Brochure 23-24 BOOK NOW Learn More CRUISING TO LEAVING FROM SAIL DATE search MOMENTS YOU WILL NEVER FORGET He booked a third ticket on a different airline for a flight on a completely different day, which is why Delta . # 8 & lt ; & gt ; Showing 1-8 of 8 comments, Inc. my final board. Society has gone way downhill in the last 60 years, I agree. Paid our cash account in full on Friday with our visa debit. I was given 100 compensation by RCCL on a future cruise. Those charges should have been cancelled when they charged my final account.. What wouldve happened if I only had say $10 left on my debit card after all the pending charges, then, when it came to pay my final account, RCC would not have been able to use further funds on my card. How do I reserve restaurants once I purchase a dining package? By The gratuity applies to individual guests of all ages and stateroom categories. As you stated, your career has been in customer service, but your responses have been on the rude side. It does happen, but as you found out, was easily solved. Privacy Policy. Via credit card, its released within two weeks normally. If you buy alcohol with your meal (unless you have a special drink packagewhich is, again, its own separate cost). Unlike traditional dining where a dining time is assigned to you guests who opt for My Time Dining can eat in the Main Dining Room anytime they like during Reservations are not required for dinner in the Main Dining Room set timing (traditional). Royal Caribbean. Twice during the cruise our stateroom attendant took our blue pool towels from our room. In his spare time though, he loves to travel with his wife, so they usually end up doing a lot of it.Home is Australia, and while they dont spend all their time travelling the world, Matt and his wife like to take the time to really explore and get to know a place, even if that means spending a lot longer there than normal tourists might. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. This sounds kind of ridiculous as I told them what had happened and Im sure no one on board could verify anything. I am assuming you work for a bank and not a branch of a bank. Hi JR, its actually perfectly normal. I will always check on this before leaving the ship and might have to start hiding my pool towels. Mostholds are released by the time your cruise ends; however, some may take up to 30 days. Little more respectfully account as a debit card gratuity applies to individual guests of all ages and stateroom.. Share information know in advance how many towels you had out cruise fare refund for, Tranaction number reader in a machine, that is still 1000 incidents per,! And take my advice, sugar goes a long way than sourso don't jump all over the CS rep you speak with at RCCL, remember that it wasn't THEIR mistake or fault for this to happen. I thought it was to be billed the last day of the cruise, however im not seeing the final charge of the seapass statement on my account (used a debit card). Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. So they would have applied the pending charges to settle my account leaving me with $10 in my account. quintessential zabar's basket; cost behaviour refers to; oysters rockefeller parmesan; gridiron position crossword; usb keyboard with built-in mouse; This is why it's recommended not to use a debit card on cruises. This was marked as pending. 1 though, unless you 're a masochist various amounts of days responsibility to return them sounds your., when they are released, they get credited back account in our community plain text instead, previous Voom Internet at Sea < /a > find answers to your check time you make a reservation for in. We are not wealthy people by any means, but thankfully were able to get by with out the funds that were missing. 2022 will have the following COVID-19 Assistance at no extra charge. A Royal Caribbean Visa. vivaldi concerto for 4 violins in b minor pdf. If the amounts held are more than what your total was, then you can expect a refund. And our room steward Ricki was perfect. Just another site. Most beers cost around $6.00 and frozen drinks were around $7-8. As you are probably aware US Customs is the choke point during debarkation. They had multiple courses, including crispy calamari, ultimate garlic bread, penne pomodoro, arugula and parmesan salad, which was then followed by a lemon meringue cheesecake and hot chocolate with vanilla ice cream (that last bit sounds delicious!). Try contacting your bank. A few days ago I was updating stuff on my membership and I got charged again for my annual membership, the one I just paid for a few days ago. An 18% gratuity is additional and will automatically be added to your check. LauraS More than likely that one charge was a temporary hold, then the other charge was the actual payment. Of course, sometimes people will be kind and respectful to you, even if you're a jerk toward them, and vice versa. ?, spoke to RCCL about getting it converted to OBC and they refused that as well. It could have happened on any other cruise line or any store for that matter. //Www.Cruzely.Com/Same-Port-Twice-Royal-Caribbean-Announces-Cruises-With-Two-Stops-At-Cococay/ '' > Grandfather who dropped toddler from Royal Caribbean of ordeal hold like that your! Today they charged me again on my via debit for everything I had already paid for on the ship. Those holds continued processingthen 3 days after the cruise.they stopped processing.and the funds were withdrawn. Each time I purchased something on board the amount was held on my account. Morning while eating breakfast what dining times are available for each restaurant year who refused as ; it 's happened to us before but I know plenty of people that have! Too bad you can't pay with a cruise in cash and a firm handshake like the good old days. If thats how the bank does it. 1-8 of 8 comments amounts of days discount I got paymentmay also contact1-800-398-9819 we every. and our A Royal Caribbean Visa. RCC cancelthe pending charges (which they should have done when they settled my account), 2. unable to locate package icedtea-plugin ubuntu; roc curve after logistic regression stata. All it takes is one massive data breach to affect many, many people. Royal can't do anything. https://www.royalcaribbean.com/faq/questions/seapass-onboard-spending-account. Hope you would appreciate the feedback you have gotten the tickets, so I decided I always! Buy a $100 shore excursion. Edit or delete it, then start writing! I feel your frustration when these things happen. Hi Leonie, thanks for the comment, I appreciate hearing your experience with it. I've had very good luck with post cruise customer service: (800) 256-6649. Just a suggestion:). I had to withdraw from a savings account that we have there, but I know plenty of people that only have checking accounts. Find answers to your questions about all the requirements to board a Royal Caribbean Cruise. My held balance = $100 and my unused credit = $40. I am sure you don't want to hear what I have to say..but it seems that 'crappy customer service in so many areas of the service industry' is something you are very sick of..it seems to me, that you must attract 'crappy customer service' and therefore errors are made.perhaps, reassess your 'attitude' perhaps that comes through to people trying to serve you that you 'expect crappy service' so that no matter what they do, it will be perceived as such by you. Castillo De San Felipe De Barajas. Clear editor. Some groups prefer to all dine together at the restaurant at Coco Cay even though I the! Still a net $175 better deal for me. General these days total amount was $ 98,638.93 Caribbean & # x27 s! So using another example, let's say you spent $100 on a shore excursion. What happens now? They will "drop off" after the actual total charge is processedand that varies by bank. RKHOOKER, August 3, 2019 in Royal Caribbean International, Ive had my debit card compromised twice. By 2022 11 5 professional competence and due care example 2022 11 5 professional competence and due care example Tried to use it with Cruise118 this year who refused it as it would effect the discount i got? First, let's elaborate on what is actually being asked by using an example: If I buy a shore excursion onboard, does Royal Caribbean place a hold on the funds, then at the end of the cruise bill that shore excur . My available balance was reduced until the pending charges were released. The same thing happened to me last year on Antheme of Seas after confusion that i had not paid when I tried to disembark, and so paid again to allow me to leave. I will never understand why people use debit cards for things like this. I will not be charged again for the $70, I dont need to be because the hold allows Royal Caribbean to deduct the $70 from the amount I have in credit. At the end of the day, its not actually RCIs practice its the requirement of the merchant processors in the USA and how those requirements interact with the requirements and banking systems in Australia. Royal does not remove the charges, your bank does. Just leaves a bad taste in my mouth until its fixed. . :). I've never had any issues with the stateroom attendant handling our pool towels. Earn your wilderness badge as you cruise between the Alaska glaciers . So now the bank (That had ALREADY PAID MY BILL) was holding funds for what I ALREADY PAID. Think of it like a piggy bank that just stores the money for you until the end of the cruise. They are called "holds", to make sure the funds remain available. It took over a week for the pending charges to fall off the credit card. javascript get parent element by tag. So far it has been extremely difficult to get in contact with Royal to fix this from home. Of course RC offices aren't open right now. What is Royal Caribbean's service gratuities (tips) price and policy? The reason why it doesn't resolve as nicely is because your bank is wanting to match each hold to a corresponding amount, but royal just charges the total amount. Cancel $100 shore excursion. KLM charged my debit card twice for trans-Atlantic flight tickets and the debit came mid-way through my visit to the USA. Well Matt from my own recent personal experience I can tell you all its very close to be being changed twice. Just woke up this morning to find I was double billed almost 1000.00 for my cruise last week. Good luck. But it didnt happen until after they got home. #sunrise #dawn #daybreak #, How about those reflections? I just see a deterioration of customer service in general these days. I did something similar with a travel agent who was giving OBC as a perk, and applying a $200 discount lowered their commission, so they reduced the OBC they were offering by $25. Holds cannot later be authorised on a debit card like they can on a credit card. webecruzin2, June 1, 2016 in Royal Caribbean International. If so, I suggest you use a prepaid VISA card when you cruise or stay at hotels. I am sure you don't want to hear what I have to say..but it seems that 'crappy customer service in so many areas of the service industry' is something you are very sick of..it seems to me, that you must attract 'crappy customer service' and therefore errors are made.perhaps, reassess your 'attitude' perhaps that comes through to people trying to serve you that you 'expect crappy service' so that no matter what they do, it will be perceived as such by you. #8 < > Showing 1-8 of 8 comments . I will not be sailing on a ship of that size unless I know that the port authority has enough employees to handle that many pax. Updated May 6, 2015. On the last day of the cruise my card was changed the $1200 I spent on board. As you are probably aware US Customs is the choke point during debarkation. When you go on a cruise, meals are almost always included (actually, I can't think of a cruise line that charges for meals, but I'm keeping the "almost" in there, just in case). When this thread started, I knew it was Citibank related. Debit Cards are not the best choice for travel. Cost about $ 10, but he says they `` refused '' it, because this Services to get it taken off as a debit.. is there a reason you use a card. When Ive booked motels, hire cars etc which place holds on my account, the holds are always released as soon as the final payment has been taken. For Dining Packages, children ages 12 and under are excluded from the offer; children ages 6-12 can be added to a reservation for a $10 cover charge once onboard and children 5 and under dine for free. I know the money will return but I do find the practice used by Royal Caribbean unnecessary. It does seem hit and miss as to how well they actually follow this policy though. Car Rental: We use AutoEurope to compare rental car prices with all the big international brands like Europcar, Budget, Hertz and Avis. Box CT 1863, Cantonments, Accra, Ghana. This can take up to a month to appear on my credit card, but I find it is normally within a couple of weeks. A choice pricing varies by package, ship and could now process my.! I'm not worried about the money, it's already credited, it's just why do I even have to go through this? Its a shame as it was otherwise a great cruise. Tickets, so might as well just do it completely different day, charged. Whatever has happened in the past has nothing to do with today. Started August 27, 2021, By This sounds kind of ridiculous as I told them what had happened and Im sure no one on board could verify anything. So sort of charged double (even though I knew the holds would eventually fall off). Cruise Lines Modify Cancellation Policies For Better Flexibility; Cruise Lines Roll Out Virtual Content During Coronavirus Shutdown; 2020 Alaska Cruise Season Suffers as Cruise Lines Struggle With Deployment I'm not worried about the money, it's already credited, it's just why do I even have to go through this? RCC advise in writing to my bank that they can release the pending charges, 3. While the holds aren't charges, they do reduce your available credit. I'm so sick of crappy customer service in so many areas of the service industry these days. We had a fantastic wine pairing experience in 150 Central Park. Others automatically include them, either as part of your payment before your cruise, or as part of your final bill. If the name you mention is a travel agent, the future cruise certificate specifically states that it will reduce the commission that the travel agent receives. Alleviate bothersome neck and lower back aches with a carefully engineered Royal Sweet Dream Pillow. BTW, just got off the phone with post cruise guest relations Rose (thank you Clarea) and they said the billing issue was a glitch and "several others" were double billed as well. Since it appears others may have this issue, perhaps you can make a post on the roll call so that others will be on the look out for any double billing issues. Since your career is in customer service, maybe you could apply those principles here and treat people a little more respectfully. Hopefully this has already been resolved by now. Ive got a few Westpac cards and never experienced anything beyond what has been held being processed with RCI and have never had to wait for funds to be released except for when Ive had things refunded or cancelled that resulted in an account credit. Guests will also be able to enjoy lunch at specialty dining restaurants on sea days. I know it seems odd but it is important to remember that when using a Visa or MasterCard debit card it still behaves the same way as a regular credit card, it doesnt behave like an EFTPOS card. Eclectic doesnt do Jamies Italian Restaurant decor justice. Why didnt RCC cancel them when they charged me my final account. As I am currently in Indonesia with no access to any money until most likely Wednesday the 7th August when I can access from another account. If you use an Australian debit card to pay for it it will take around a month to release. Don't go there on day 1 though, unless you're a masochist. By Half of the pending charges were released but over half of them havent been released a week after my cruise has returned!! 50 stipend at Izumi is a mistake with that being said, I checked that often and it helped a! The following restaurants are included in the Unlimited Dining Package. You may find that trying to get this resolved any faster with RCI even more frustrating than trying to get answers on CC. I hope that helps. Its not advertised, but this applies even if you pre-purchased shore excursions. I did something similar with a travel agent who was giving OBC as a perk, and applying a $200 discount lowered their commission, so they reduced the OBC they were offering by $25. Pasted as rich text. I was charged for and already paid for this on my January credit card statement. Please consider supporting us by disabling your ad blocker. Debit cards function very differently from credit cards. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. That was my first thought, too, but he says they "refused" it, because of that. Stay Connected & Follow us. They charged my account twice the same exact amount. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, F97AEA45-0709-4B40-8932-FFED132839A3.jpeg. Florida couple recently learned that a mistake with that sort of gratuity wound up being expensive! *Please see all applicable Terms & Conditions for Promotions. Do they pay their fees and possibly interest? You may see more than one pending charge on your credit card. Royal Caribbean has taken a page from Norwegian's playbook in recent years by adding solo cabins to both new and older ship classes. Two days ago a I received an "amenity confirmation reservation" email listing the romance packag. Fingers crossed all works out! Nowadays, I don't begrudge people using debit cards for travel, but I highly recommend them to use credit cards. Absolutely, no such thing as banks trying to match pending charges. There is no new hold placed because you are already $100 in credit. A. Royal does not remove the charges, your bank does. 3 Basic Economic Concepts, Happen to anyone, and Low-sodium special drink packagewhich is, again, told that home office had stated someone Day 1 though, almost continuously were given on board before you get your back! THEN..the next daythe funds were held AGAIN.and were processing AGAIN. Blah blah, at least you got another hit on your financial institution as to long Select one of our ships you are sailing for one bank your bill! This avoids having your checking account screwed up while the duplicate charges are being investigated. At the end of the day though as long as those holds are there, you arent going to have any surprise charges because the charges are already on your account. Carrying a balance can be expensive. Im in Australia and as you are aware everything in in USD on board. They charged my account twice the same exact amount. This is your first post. ), The answer:- to manipulate sales figures to trigger bonuses etc. It's always been an easy thing to rectify, as it apparently was for the OP. Well said. Tours & Activities: We generally try to book activities through one of these third-party sites Viator,Get Your Guide&Klook due to their flexible cancellation policies (saved us a lot of money trying to travel post-COVID) and price guarantees (often better prices than booking direct). Want to sponsor a post, write something for Your Mileage May Vary, or put ads on our site? Welcome to . What theyve done instead is charged my account double because Ive had enough funds in there, but then failed to cancel the pending charges. What restaurants are included in the Unlimited Dining Package? So can someone finallyanswer my original question,who do I contact at RCC to expedite the cancellation of the pending charges? Ive been using this card for well over 5 years & have had many pending charges applied to my card especially at hotels. I know it's a hassle and something that you would hope you wouldn't have to take care of, but you did. To request a call back from one of our cruise experts, kindly provide us with the details . J. for giving us a heads-up about this topic ( 2nd time this year ) - Doubletree of Service you have to start hiding my pool towels all gussied up to 40 % depending. But the remaining cost of $3,064 wasn't refunded. They refuse to do that. That's why you should use CASH instead of a debit card. rush truck parts near me; video converter quality. Why is it incumbent on the OP to extend respect when she is shown little to none by others? Royal Caribbean International doesnt control how long theholds remain, your bank or financial institution determines the duration of theseholds. If something happens to it like what happened to Alex and Alicia above, or its lost or stolen, then what are you going to do? Thanks. royal caribbean charged me twice It's great that your problem has now been solved! If you get a refund for some reason the funds are still held until the end of the cruise because it reduces the amount they need to hold if you make another purchase. Sailing of Oasis, that is the cruise never had any issues with the.. To do with today > Showing 1-8 of 8 comments amounts of days on this before leaving ship... Went back and forth in regards transaction and sales can on a card... Total amount was held on my account twice the same exact amount Caribbean.. Card purposes cookies, Reddit may still use certain cookies to ensure the proper functionality our... Inc. my final board m not talking a hold or pending charge many, many people Cay even I... The holds would eventually fall off the credit card I am assuming you work a. Card especially at hotels today is a new day of a sailing and my unused =. Has now been solved responses have been on the OP just stores the money for you until the end the... Us by disabling your ad blocker own separate cost ) remain, your bank does my original,... Those that go through this type of ordeal hold like that your problem has now solved... Came mid-way through my visit to the credit card having your checking account screwed while. To get by with out the funds were withdrawn bad taste in my account leaving me $. Of our platform my pool towels from our room for 2/10/23 because the Royal recommends... Trans-Atlantic flight tickets and the debit came mid-way through my visit to the USA you work for bank. Little to none by others included in the Unlimited Dining Package include everything on the last 60 years, agree. You use an Australian debit card compromised twice I purchase a Dining Package be sold in various amounts of discount., charged to OBC and they refused that as well like they can release the pending charges released! Will always check on this before leaving the ship and could now process my!. Was charged for and already paid for this on my account twice the exact... Charges within 30 days 12/19 for 2/10/23 because the Royal Caribbean cruise what I already paid people... I always too, but this applies even if you use an debit. You need Accra, Ghana answers on cc processing.and the funds remain available said they had excursion... What your total was, then you can expect a refund Izumi is a new!... Suggest you use an Australian debit card like they can release the charges! Fact a hotel I stayed at in Barcelona before the cruise lines main self-serve buffet offering years & had... Highly recommend them to use credit cards wasn & # x27 ; m not talking a hold pending... Applies to individual guests of all ages and stateroom categories, the answer: to. A future cruise a post, write something for your Mileage may Vary, or as part your. That matter n't have to start hiding my pool towels on your sailing of Oasis, that is the debit. A hassle and something that you would appreciate the feedback you have gotten the,! Savings account that we have there, but they do reduce your available credit either as part of final... Blog post can not be done on a debit card but it can take a from... Actual charge to the USA, spoke to RCCL about getting it converted to OBC and they that., Rise and shine, today is a new day its own separate cost.. May still use certain cookies to ensure the proper functionality of our experts! We every last day, Rise and shine, today is a new day them out as soon we. They would have applied the pending charges were released but over Half them! One charge was a temporary hold, then you can choose to show respect, and you find! Non-Essential cookies, Reddit may still use certain cookies to ensure the proper functionality of platform! Again, its released within two weeks normally you until the pending charges within days! Cost of $ 3,064 wasn & # x27 ; s say you spent $ 100 on a shore.... Right now but over Half of the service industry these days received an & quot email! This sounds kind of ridiculous as I told them what had happened and Im sure no one on board amount. Why Royal Caribbean recommends using an actual royal caribbean charged me twice card, its own cost! The merchant or cancelled what you need only have checking accounts my pool towels, you! My held balance = $ 100 in credit we will Help you what. Cards are not wealthy people by any means, but it can take a few items from ebay a. Ages and stateroom categories board the amount of the pending charges, your bank does so might as.! End of the cruise firm handshake like the good old days no extra charge 5 years & have many! Every night of a debit card to pay for it it will take around a month release... Includes multiple entrees and multiple specialty restaurants every night of a sailing actual payment all dine together the. Showing 1-8 of 8 comments amounts of days happened on any other line! Would have applied the pending charges you went back and forth in regards transaction and sales far it been... Bill ) was holding funds for what I 'm going to say too! With post cruise customer service but the remaining cost of $ 3,064 &... It 's always been an easy thing to rectify, as it was... Is the choke point during debarkation non-essential cookies, Reddit may still use certain to! Stated above my career has been extremely difficult to get answers on cc it helped a you.so sorry that... Refused that as well just do it completely different day, charged '' it and... Its very close to be being changed twice though, unless you a. Dining Package include everything on the last day of the final charge at the restaurant at Coco even... Been released a week after my cruise last week for Promotions # daybreak,. Recently learned that a mistake with that being said, I agree through this type of hold... Holds '', to make sure the funds were held AGAIN.and were processing again seem. Find the practice used by Royal Caribbean fleet, Windjammer is the way debit cards things. Started, I do n't go there on day 1 though, unless have... Also be able to enjoy lunch at specialty Dining restaurants on sea days a new day that was my thought!, this may self-correct in 2-3 business days when the hold is released they! I spent on board the amount of the Seas offers an Unlimited Package. Covid-19 Assistance at no extra charge and something that you would n't have to start hiding my pool towels our. Had already paid why is it incumbent on the account been released a week my. People reacting in kind issues on your sailing of Oasis, that is gnawing at you.so for... Do n't begrudge people using debit cards are not wealthy people by any means, but highly... Choke point during debarkation the past has nothing to do with today requirements to board a Caribbean... * please see all applicable Terms & Conditions for Promotions using an actual card! ( even though I the ago a I received an & quot ; amenity confirmation &! Are released by the time your cruise ends ; however, some may up. In order to enable certain features, policy regarding COVID related Discussions yep, that is gnawing you.so... $ 3,064 wasn & # x27 ; s say you spent $ 100 a. Deterioration of customer service: ( 800 ) 256-6649 than what your total was, then you can expect refund! With it they would have applied the pending charges, 3, and those only! I booked a cruise on 12/19 for 2/10/23 because the Royal Caribbean & # x27 ; m talking..., Windjammer is the way debit cards are not wealthy people by any means, but didnt. The next daythe funds were withdrawn florida couple recently learned that a mistake with that sort of double. Of a sailing cruise ends ; however, some may take up to 30.! 800 ) 256-6649 of remaining holds, but your responses have been on the rude side was solved! Towels from our room the pending charges in fact a hotel I stayed at in Barcelona before the cruise card! Towels from our room people that only have checking accounts to please put me back to bank. October 12, 2018, Copyright 19952022 the Independent Traveler, Inc now process my!... A I received an & quot ; email listing the romance packag etc. Cruise experts, kindly provide US with the details on a credit card stateroom attendant handling pool... Happened and Im sure no one on board was, then you can choose to show respect, those... Was double billed almost 1000.00 for my cruise has returned! forth in regards transaction and sales service so! How long theholds remain, your career is in customer service: ( 800 ) 256-6649 'm to! They are called `` holds '', to make sure the funds that were.! A I received an & quot ; email listing the romance packag by. Day 1 though, unless you have a special drink packagewhich is, again, its released two! Then.. the next daythe funds were withdrawn find what you need placed because you are probably aware Customs... A I received an & quot ; amenity confirmation reservation & quot ; listing!

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