Sodexos initiative, Making Every Day Count: Driving Business Success Through the Employee Experience, is a systemic strategy to provide the tools, resources, and support necessary to ensure success of all employees, including women. Break-even time realized. McCloskey said the commitment to increase representation at Georgia Power is a given because the company is able to tap the regions increasingly diverse labor force. Nielsens scorecard is shared with the CEO and is also part of each business-unit leaders performance appraisal. What can companies do? Pamela Babcock is a freelance writer based in the New York City area. Peter Bye, a member of the Society for Human Resource Managements workplace diversity special expertise panel and president of MDB Group Inc., a consulting firm that specializes in diversity and inclusion strategy, said one of the most common questions he gets from people when they learn what he does for a living is what should I measure when it comes to diversity?. This case profiles the evolution of Sodexo's diversity initiative. We have confidential conversations you cant have anywhere else. Some of the Customer Perspective metrics that can be used in Balanced Scorecard approach are - Sodexo ranked #2 for gender balance within its governing bodies among 2021 French publicly listed companies. The Balanced scorecard is an integrated approach to assesses performance of business strategy and how changes can be made in the areas such as financial objectives and goals, customer preferences and choice architecture, operations management and supply chain bottleneck resolutions, and organizations learning ability and capacity building Build specialized knowledge and expand your influence by earning a SHRM Specialty Credential. Thomas J. Wilson, Allstates chairman, president and CEO, receives yearly data on workforce diversity components for each of his direct reports from demographics, promotion rates and opportunity, retention and turnover for their area of business which has implications on their overall performance and those of their leaders, Wiley-Little noted. Mia Mends, Global Chief Diversity, Equity, and Inclusion Officer and CEO of Impact Ventures atSodexo, was featured in an article about turning diversity and inclusion plans into actions. We now also consider qualitative factors, including communications, he says. Sodexo, based in Gaithersburg, Md., recently ranked sixth on DiversityIncs list of top 50 Companies for Diversity. Keep raising the bar. EN. One of the many ways we support the diverse needs of our employees are through our offering of inclusive programs and practices such as DE&I learning, flexibility and more. I have seen in my own company how senior-level sponsorship and high employee engagement are critical to driving progress. Global Head of DEI Raymone Jackson and Vanguard Principal and Chief Diversity Officer Crystal Langston talked about senior executive responsibility for retention and hiring of diverse talent, Bed Bath & Beyond named Nicole Cokley Dunlap to lead diversity, equity, and inclusion, Khalil Smith, VP of D&I and Engagement at Akamai, and Lauren Gohde, Head of D&I at Philips, talked about progress to keeping DEI promises for diversity in senior leadership, DEI Board Member Kristin Malek, Director of Business Diversity at CDW, talked with experts about prioritizing disability rights in New York City, DEI leaders Angela Guy, Wanda Hope, and Cristina Santos spoke at the Financial Times Women at the Top event about inclusive cultures, Genentech Chief Diversity Officer Quita Highsmith explained how companies can effectively hire diverse STEM talent, Prudential Financial Director of D&I Marcia Dukes and MassMutual Head of DEI Lorie Valle-Yaez talked about dealing with systemic racism as senior leaders, Charles River Laboratories appointed Livia Konkel to lead DEI and Community, Unisys Chief DEI Officer Wendy Reynolds-Dobbs talked about their donation of 700 laptops to Philadelphia residents, Tanya Spencer, DEI Board Chair and Chief Diversity Officer at General Electric, talked about why D&I are important to their organization, Marisa Afzali moved up at Progressive Insurance to lead DEI, ERGs are improving employee experiences at Colliers International. Why Diversity Shows Up in Profit Margins & How to Make it Happen A study of 50,000 managers worldwide at Sodexo shows how gender-balanced teams improve profit and other key figures. But maybe youre not the CEO or in a position to change compensation plans at your company. We embed the accountability for diversity into many things and we find that it is most effective if it shows up in multiple places and in different ways throughout the corporation, said Wiley-Little, who added that accountability for diversity sits on everyones desk.. Some even link metrics to key business.. We are pressured to create shareholder value, deliver dividends, use our own cash flow to ensure continued oil and gas production, reduce carbon emissions in current production and transition to a future based on renewable sources of energy. temp_style.textContent = '.ms-rtestate-field > p:first-child.is-empty.d-none, .ms-rtestate-field > .fltter .is-empty.d-none, .ZWSC-cleaned.is-empty.d-none {display:block !important;}'; Of all of Monsantos human-capital dashboards, the diversity dashboard is among the top three accessed, Harper says. Please purchase a SHRM membership before saving bookmarks. Go to contentGo to the main menuGo to search Change Location Worldwide Worldwide Change Location Americas Smucker Company to lead workplace inclusion. Weve found that good, robust metrics can help provide incentives for the right behavioral outcomes.. Board.org and The Board are trademarks of Board.org LLC. Sodexo measures more than just the traditional HR areas such as attraction, recruitment, retention, promotions, etc. 9, Issue 4, pp. The initiative focuses on Sodexo's more than 15,000 salaried employees working at 6,000 client sites and offices throughout the United States. Most recently, I spoke with Hart Energy and was featured in their Diversity in Energy publication. Why is it called a Balanced Scorecard? var temp_style = document.createElement('style'); In 2002, Dr. Rohini Anand was hired by Michel Landel, CEO of Sodexo, North America. Policies. By brainstorming throughout the organization and leveraging best practices, Nielsen developed business-unit-level scorecards to report representation and movement, while including more granularity on turnover and on supplier diversity. His current scorecard focuses on talent acquisition and talent development, with emphasis on key levels for new hires, managers and senior executives. Email, phone, or Skype. Information availability relative to need. At General Motors, the HR director of each business supplies the scorecard information to the functional leads, CEO Mary Barras direct reports. Anand and Landel worked with several executives to develop and implement systems that were conducive to a diversity strategy. O. E. Williamson, Markets and Hierarchies(New York: Free Press, 1975) else if(currentUrl.indexOf("/about-shrm/pages/shrm-mena.aspx") > -1) { On MLK Day, we honor, In this weeks installment of our Career Advice video series, DiversityInc Senior Business Writer Linda Bell chats with Diana Lee, Vice President, Diversity & Inclusion at TD Bank about how she pulled on experience to, In this weeks installment of our Career Advice video series, DiversityInc Senior Business Writer Linda Bell chats with Rachel Salinas, Senior Program Manager, Employee Giving at AT&T about Rachels journey through several sectors of a, The DiversityInc Top 50 Companies for Diversity survey is the ultimate assessment of diversity in corporate America. - Are we innovative and ready for the future? It leverages a top-down, bottom-up, middle-out strategy to drive diversity and inclusion, inform diversity strategies, engage employees across levels and functions, and influence client employees. Reports went to major business units across all regions, with global numbers on gender. var currentLocation = getCookie("SHRM_Core_CurrentUser_LocationID"); Nielsens data are also updated quarterly and include percentage increases/decreases to show progress. The ENGs serve as mechanisms to reach the geographically dispersed employee base and are crucial to the communication and development of diversity and inclusion programming; each ENG has its own individual development program designed to address relevant barriers. While almost 70% of jobs require a bachelors degree or higher, fewer than 50% of workers have one. Diversity certainly adds value to the bottom-line, Hubbard said, adding that, the primary leverage in diversity is utilizing differences as opposed to just looking at representation by itself.. Sodexo's Global Diversity and Inclusion StrategySodexo global diversity and inclusion strategy is focused on five key areas: Gender Equality "SoTogether"- gender equality advisory board Opportunities for Individuals with Disabilities Representation of Different Origins and Cultures Over 130 different nationalities represented in workforce } HARVARD BUSINESS SCHOOL CASE STUDY Shifting the - Sodexo. She talked about the importance of their diversity scorecardand said diversity and inclusion are just as important a driver of performance as your gross profit numbers., Previous: , Ever since Kevin Hourican took over as President and CEO of Sysco in 2020, the company has seen a lot of positive change when it comes to workplace fairness. Academy of Management Executive, Vol. I could have instituted it or demanded it myself. Sodexo Global Chief DEI Officer Mia Mends talked about the importance of using diversity scorecards to drive D&I plans, She talked about the importance of their diversity scorecard, Erika Brown selected as Citis Chief DEI Officer, Claudia Diaz Singer was promoted at The J.M. Grassroots efforts are often the most successful! Board.org is owned and operated by FiscalNote, Inc. Anand said one big factor in attaining that designation is Sodexo's diversity scorecard index, a tool that measures quantitative and qualitative progress in recruiting, retaining and promoting women and minority employees. Diversity scorecards used to be all about representation. Sodexos commitment to diversity, equity and inclusion (DE&I) is supported by our nine Employee Business Resource Groups (EBRGs), which foster cultural diversity and provide networking opportunities. We need to challenge each other. The energy industry is facing unprecedented times. When the economy is unstable, employers are faced with difficult decisions around staffing, pay and benefits. English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . A proportion Sodexo, which puts as much as 25 percent of extra compensation into the "diversity" bonus, pays that bonus regardless of the companies' financial results that year. Share the Knowledge: Monsanto actually has created an automated dashboard that enables HR staff globally to assess its data to use for talent strategies, succession planning and people reviews. Fight for the things that you care about, but do it in a way that will lead others to join you. We offer inclusive programs and practices, such as DE&I learning and flexibility, to support the diverse needs of our employees. committed to managing diversity. The strategic nature of this initiative has led to strong results. In this session, Dr. Chris Parker, Head of Research and Data Analytics at DiversityInc walks through the second, 2020 was a challenging year for the Black community. Monsanto began its metrics about 10 years ago. The company has come a long way throughout its establishment in improving diversity within the company. She talked about the importance of their diversity scorecard and said diversity and inclusion are "just as important a driver of performance as your gross profit numbers." Balanced Scorecard analysis of Sodexo Diversity is a comprehensive effort to integrate and align strategy and operations. Sodexo first focused heavily on outcome or quota metrics such as recruiting, retention and promotion, when in retrospect, Anand said, we should have focused more on the qualitative measures because those are the behavior changers., Remember that measures are fine, to a point. Does Diversity Training Work the Way Its Supposed To. As a senior leader, a portion of my long-term incentive is tied to the company achieving 40% female representation in the Global Senior Leadership group by 2024 (were at 38% today). New sales as a percentage of total sales diversity; sodexo . Find the latest news and members-only resources that can help employers navigate in an uncertain economy. Keep raising the bar. For the 17th consecutive year, Sodexo has been ranked as one of the top-rated companies of the Restaurants & Leisure Facilities on the S&P Global Dow Jones Sustainability World Index. There are few statistics on exactly how many companies hold managers and executives accountable for diversity, but Edward E. Hubbard, a Petaluma, Calif.-based diversity return-on-investment measurement expert and author, said the percentage is growing. Womens share of positions in the executive pipeline increased from 23 percent to 33 percent, with racially/ethnically diverse womens share increasing from 6 percent to 9 percent. Learn more about becoming a member here. Your session has expired. Some people can give you really good answers to that, others cant, Bye said. No degree, big problem. Please enable scripts and reload this page. In addition, the company had developed diversity priorities focused on five different dimensions of difference from a global perspective: gender, race/ethnicity, sexual orientation, disabilities, and age. Balanced Scorecards help "Sodexo Diversity" to translate, communicate, and measure its strategies. $('.container-footer').first().hide(); English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . We have certainly learned over time that you can have too many measures, said Wiley-Little of Allstate. The senior executives . All levels of managers are held accountable for diversity through the QLMS and organizational success factors, which is part of their annual performance review that determines pay decisions. Are you leading diversity, equity, and inclusion at a big company? For greater details connect with us. What is required to improve the brand equity or market performance in terms of marketing, sales, distribution, and pricing strategy. One of the key aspects of being able to measure and hold people accountable for diversity is to essentially make sure diversity is in alignment with the business mission or business strategies, Hubbard said. Bye admits that his initial response can be rather disarming: I have no clue, he often says. At Sodexo, our bonus-eligible employees have part of their bonus tied specifically to completing diversity, equity and inclusion training and activities. According to by Robert S. Kaplan and David P. Norton , 85 percent of executive teams spent less than one hour per month discussing strategy, with 50 percent reporting that they spent virtually no time on strategy discussions. , I spoke with Hart Energy and was featured in their diversity Energy! Navigate in an uncertain economy more than just the traditional HR areas such as attraction recruitment... Improving diversity within the company HR areas such as DE & I learning and flexibility, to the... Business-Unit leaders performance appraisal their bonus tied specifically to completing diversity, equity, and Training. Critical to driving progress when the economy is unstable, employers are faced with difficult decisions staffing... How senior-level sponsorship and high employee engagement are critical to driving progress workplace inclusion HR director of each business-unit performance! Over time that you care about, but do it in a position to Change plans... 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sodexo diversity scorecard