ebonyline track order
People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They ignored my email and chaser. Orders and Returns - Ebonyline.com Cart Lace Wigs Wigs Half Wigs Remy Hair Weaves Braids Hair Pieces Hair Care Products Cosmetics Tools Accessories Sale & Special Brands Home Order Information Orders and Returns Order Information Order ID Billing Last Name Find Order By Email All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. They say my order was going to ship out in 24 hours. A claim was filed and a refund was issued. The store will not work correctly in the case when cookies are disabled. Before washing, gently detangle using a wide tooth comb. Desiree is so awesome!! Wait a few minutes then rinse. And since 1969, The Wig Company has offered I asked for a refund they refused I wanted to notify others NOT to do business with this company. I was told I needed to adjust my eyes, as the color shown is BLACK! Your order has shipped, please see tracking details below. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I had to jump on the chat on the website to discuss my order with someone. Erika, Rinse & apply conditioner in a downward motion. When I contacted the vendor the first time I was told that they had to wait 15 days before they could submit a claim which baffled me because I am telling them their is an issue. www.ebonyline.com currently provides more than 10,000 items of beauty and general merchandise. They were sold out of the product in both colors I wanted but didnt day that on their site. You'll want to bookmark that login page so you can easily find it again. The shipping is excellent! We must allow up to 10 business days for the investigation to be completed. My last order # ******* was exact! I just received the wig last week on Monday, 12/05/2022. View the, Yes. I never received it and they just took my money! They're extremely affordable and coupon codes/sales are usually always going on. I live in Melbourne Australia and find it difficult to buy wigs particularly for black women as the variety is limited and over priced. Consumers satisfied with EbonyOnline most frequently mention customer service, beauty supply and good quality.EbonyOnline ranks 4th among Hair Extensions sites. Refer to shipping policy for exclusions. Our wigs come directly from name brands and they are not imitation. If you are the server administrator. All Rights Reserved. This will be my first time ordering, i am looking to see if the items ordered are in stock. The price are usually the lowest when I comparison shop, so Ill stick with EB for the foreseeable future. Would you like to view the status of a different order. We indicate the policy on the website, please see details on shipping below as we do not guarantee time frames and everythingis estimated. I checked my email and as of the 9th I have yet to receive my tracking information. Please give me back my money I will be filing a lawsuit with your company if my money isn't refunded. There is a high possibility that one of the charges is a pending charge. We are glad our customer representative Hector was able to assit you. The absolute WORST customer service imaginable. You will be contacted by email to verify your review. Now Elevate did not have a lot of color choices but they were honest and won't sell product they don't have ( EBONYLINE). NOTHING. I've tried about 4 wigs so far from Ebonyline, and I've ordered one wig about 3-4 times. If you dont think youll be in for the next attempt you can ask your courier to deliver your parcel to a neighbour, or another safe place.Go to divert your parcel. I paid through paypal so Monday morning I will be going through the necessary channels to receive a full refund. I HAVE TRIED CALLING ALL DAY. I ordered this wig, based on the color swatch (#4) listed, however when I received the product, it was a Black Wig. You do not have JavaScript enabled in your web browser. Shop your favorite Hair and Lace Wig at Ebonyline.com with lowest price! Ebonyline products helped me figure that out & I'm grateful for all the options they provide us all. We do not notify of any delays unless it will exceed more than that time frame. Shipment #0011867 Print ShipmentTrack this shipment I have been purchasing the majority of my wigs from Ebonyline for about 6 years now and if I don't it is only because for whatever reason they don't have the wig that I want in stock but they usually do. Buyer Beware! Before washing, gently detangle using a wide tooth comb. I purchased my first wig before Christmas just to try out the site and liked it so much I bought another a few days later. I am very impressed with the service particularly from DAEJONNA D. Thank you so much Ebonyline! After much searching on the Ebonyline.com site, I bought an amazing hairpiece from Ebonyline.com. Placed an order (order #*******) on 11/29/22 for a total of $71.36. Because of the service and selections, Ebonyline is the first site I check and I highly recommend to everyone who asks where I get my hair from. Customer Reviews are not used in the calculation of BBB Rating. I reached out via email and also instagram and there has been no feedback. You may cancel or change your order if the order is not shipped out yet. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Outre Perfect Hairline Synthetic 13X6 HD Lace Front Wig - ETIENNE, Outre Perfect Hairline Synthetic 13X6 HD Lace Front Wig - FREYA, Outre Perfect Hairline Synthetic 13X6 HD Lace Front Wig - EVERETTE, Outre Synthetic Perfect Hairline 13x6 Lace Front Wig - EVONA, Ombre Mix, Red / Burgundy Mix, Blonde Mix, Handmade / Hand Tied, Futura / Heatable, Lace Frontal, HD Transparent. All rights reserved. EMAILED. "Beware! (Optional) Include a photo to illustrate your review of Ebonyline.com's order changes & cancellations, Yes. Consumers satisfied with EbonyOnline most frequently mention customer service, beauty supply and good quality.EbonyOnline ranks 4th among Hair Extensions sites. Orders placed by 3:00 PM CST Monday-Friday.In-Stock orders: will be processed the same day (shipped within 1-7 business days )Non-In-Stock orders: will be shipped within **** business days (depending upon the availability of a product). Reorder Print The customer service is really great as well with quickly answering questions and sending email updates about purchases. Tip for consumers:Sign up for emails so you can be notified when there's discounts to buy more wigs! If you have any questions, please email us at [email protected]. I am glad Daejonna was able to assist you. There still has not been any accountability on their part, for false advertisement in the color of the product, and are very flippant about it! I also love that if you have any questions they have a chat with someone who answers your questions right away that makes a customer feel appreciated and like they actually matter. Has been one of the best experiences I've had with a wig company thank you again ebonyline. IF YOU ALL ARE HAVING TECHNICAL ISSUES OR SOMETHING THEN JUST SAY THAT. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Invoices Your browser does not support embedded videos. I have never had this type of service before@, Patrina Wad,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Why was I charged for a canceled order? Customer Support Team. Click the "My Account" link at the top of the website. They did ask if I still wanted to keep the order and I told them I would give them about another day or two and if it hasnt shipped Ill call back and cancel. Its section that ask what date do you want it shipped out and information on how shipping working but never follow through I then reach out to an agent to speak with and she blankly ignored the conversation not telling when or how my order can come on time I just want to get my orders on a reasonable time if it says 3-8 business days thats how it should follow even when I pay express which is why I stopped they still would ship it late, ORDERED 2 PRODUCTS FROM EBONYLINE ON10/6/22 AFTER WAITING FOR ORDER UNABLE TO TRACK PACKAGE AND CALL COMPANY OR CHAT WITH THEM I RECIEVED A EMAIL STATING ORDER ******* COULD NOT BE COMPLETED BECAUSE COLORS NOT AVAILABLE. Never have I had such poor customer service. Once again we do apologize for any misunderstanding. Please check for any regulations or restrictions before placing an order. View the, No. The selection of cute wigs is wonderful! Thank you for shopping at Ebonyline.com. By selecting "Track My Vehicle . The shipping charge you paid DOES NOT include your country's import tax & brokerage fees. Since the beginning of beauty and general merchandise businesses in 2000, we have built very reliable and satisfactory relationships with customers. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. It's Sensationnel Vice 10 one year anniversary since she broke the internet She's also back InStock link in our bio #ebonyline #wiginstall #vice10 #syntheticwigs #sensationnelwigs #wigs #wigreview. Melted Hairline lets you show off those edges! I've had to wear wigs my entire life, Ebonyline is not only affordable. To find more information about reviews and trust on Sitejabber.com please visit. Order Shipments All time frames on orders are estimated and not guaranteed since at times manufacturers are out of stock or have items on backorder. INSTEAD OF HAVING HUNDREDS OF PAID CUSTOMERS IN THE DARK OR UNSURE AS TO WHATS GOING ON WITH OUR ORDERS. Wednesday, March 11, I sent a message to the seller because I still haven't received my order and until today I don't have a response from the seller. Im sticking to Wigtypes.com where my orders are always processed quick. Get exclusive deals, promos and giveaways! We deeply apologize once again for any misunderstanding . All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Veronica, This company responds to reviews on average within 28 days. For electronic appliances, we are not responsible for the malfunction of the order after 15 days of delivery. You can track an international parcel in exactly the same way youd track a UK parcel, but youll need to use our International tracking tool. Tracey Foster,Thank you so much for taking the time to give us your positive feedback, we are here to assist you. I wanted more of one item but was told that they only had one so I had edit my order. Best selection of wigs out there and good customer service. When trying to reach the company I continuously get automatic responses. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Customer Support Team. Jerri,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. Global Express Guaranteed 82 000 000 00 Amazing customer service. You can track a parcel you're returning in the same way as one you're receiving. This company is my go-to site if I can't find something I really want. I have used Ebonyline for several years now, and my only complaint is that the site is not always updated when units are sold out. Thanks Hector! The funds should have been placed back in your account after 3 business days since we did not ship your order. View the, Yes. Theresa, Your bank places an authorization hold on your account that will drop off AFTER 72 HOURS once your bank sees the funds are not charged. I love this set. You must contact the unit manufacturer for warranty and repair information. You can nowdivert your parcelat any point in your parcels journey to a neighbour or other safe place. You try to call them and you are on hold waiting forever for someone to pick up and then it just goes to voicemail. I have always been told from online businesses that is legitimate that it is the sellers' responsibility to provide shipping labels; especially if they are a legitimate business and know that they have sold a quality product. In some cases we do require Identity verification is the process where you prove you are you. Can you provide the order number to better assist you? On yesterday I *******@Ebonyline, But due to the social distancing the recording indicated that no one was available to take calls so I immediately *******@Ebonyline to inquire about their shipping on items, and other products(wigs). Once again we do apologize for any misunderstanding. Will you provide a tracking information link on your website, e.g. All rights reserved. For the best experience on our site, be sure to turn on Javascript in your browser. We do not notify of any delays unless it will exceed more than that time frame. All rights reserved. Spray it with hair conditioner. Value 290. Customer Support Team. COLOR SHOWN : 3DRFF CAJUN SPICE,DRF4/VANILLA CARAMELMATERIAL : Synthetic HairTYPE : 13X6 Lace Frontal WigLENGTH : 28"HEAT SAFE : YesDESCRIPTION : Life isnt perfect, but your hair can be.Lacefront Perfect Hairline is your most natural-looking wig yet.Featuring a fully hand-tied 13 x 6 frontal and pre-plucked strands, this unit offers you that picture perfect hairline youve been looking for.Designed ready-to-wear and easy-to-style, all you have to do is cut the lace. PayPal users: We reserve the right to cancel your order if you are not a verified PayPal member or if your shipping address is unconfirmed. DO NOT buy here, else you will be waiting until the world ends. I no longer need the hair, I had a hair appointment and ended up going to the store. Today, I was able to chat with *****, a customer service agent, via Ebonyline's chat function. I ordered a few pieces to take on a trip over a month in advanced. Life isn't perfect, but your hair can be. You can use Ebonyline.com coupons to unlock discounts at their website. They claim that it is in their policy. I have since sent 3 emails and placed 2 calls to Ebonyline with no response. I hope your issue was resolved. Once again we do apologize for any misunderstanding. Customer Support Team. How many days do I have to cancel? Track your orders easily with us. Follow these tips & tricks to ensure that your wig stays fresh and looks bomb. best experience on our web site. JavaScript seems to be disabled in your browser. When you place an order, your credit card company or bank places a temporary hold on the card with the order amount to calculate your credit limit. For more info on Ebonyline Order Tracking, Click Here. They were very quick to send emails in regards to payment though. We are not responsible for orders that are not responded to nor claimed after the delivery of orders, return, or last correspondence. Outres 13X6 Dominica the short version 16" #wigreview #wiginstall #ebonyline #wigs. Calling them tomorrow to cancel my order since they are closed. Tip for consumers:The Actual wig colors can be confusing if you are not familiar with the color chart codes such as colors JJR, OT350, R6/286and so on. I placed my order on February 17, I had to receive it in 3 to 8 business days but I did not receive it. I've ordered many times from them and haven't had an issue. Michelle Allen,Thank you so much for taking the time to give us your positive feedback, we are here to assist you. When you choose FedEx or USPS as your shipping provider, they may require your signature with a valid government-issued ID. We do apologize for any inconvenience this may have caused. So I went back to the website to see that the rest of my order isnt in stock neither. I spent $59 on 2 wigs. We do apologize for those delays with the carrier . DAEJONNA D at Ebonyline was absolutely wonderful to work with! Enter your parcels 16-digit tracking number and delivery postcode. My order was shipped promptly via **************** and marked as delivered 12/2/22. We hope to hear from you soon! On 11/25/2022 I had ordered a wig from Ebonyline.com for $39.68. We do not notify of any delays unless it will exceed more than that time frame. I so wish I would have read the reviews before I ordered. The BBB cannot really assist you in this matter. As of August 9, 2021, Ebonyline.com does offer international shipping policies. I had put on for the 1st time ever yesterday on Monday, 12/12/2022. For the best experience on our site, be sure to turn on Javascript in your browser. We are so glad Daejonna could assist you, thank you for your feedback! ***************************************************. Kendra PerryI do apologize for the concern. Once we verify your identity, you will not be asked again in the future if your information remains the same. If your courier has tried to deliver your parcel theyll leave a calling card that has an 8 digit number printed on it. The tracking number in the format of the Universal Postal Union looks like RA123456789CN, where the first 2 letters are the type of package and the last 2 letters are the code of the country of origin. On our website there is a policy and guidelines that were not followed to protect this package since **************** Packages are not insured, please see details below. You did also agree to the terms and conditions. Order #******* The store will not work correctly in the case when cookies are disabled. We apologize for any misinformation, I am not sure where you are getting this information from however we are not obligated nor is a any business obligated, to have a free return policy. We look forward to continue doing business with you!Customer Support Team <3. BBB Business Profiles are subject to change at any time. This is fully informed in our policy and we do recommend keeping this in mind when placing orders with us. The package wasn't lost or stolen but delivered to the wrong address and they refused to acknowledge my proof and still won't contact FEDEX for the same exact proof I've provided. Lesson learned, never again, even if i do save a few bucks. Wait a few minutes then rinse. Moderate content, respond to reviews, and promote offers. Update: Called Monday after waiting two weeks, I was told my order was being shipped that day, I was also told that last week. Li Kat,We are sorry to hear you have not received your package,Please contact the mail carrier to have a lost/stolen investigation opened, they will provide you with a case number. We use cookies for analytics, personalization, and ads. I GUESS I WILL JUST HAVE MY PURCHASE DISPUTED AT THIS POINT. I really wish I would have read these reviews first. Those are two websites that you know youll get your product in a week and will actually tell you if the item is sold out. Copyright 2000-present Ebonyline.com. This is how orders are around this time of year due to the holidays and high volume. What other shipping & returns policies does Ebonyline.com offer? The store will not work correctly in the case when cookies are disabled. For shipping information, please check our Shipping Policy. We thank you for sharing this positive feedback! As a matter of policy, BBB does not endorse any product, service or business. EbonyOnline has a consumer rating of 4.18 stars from 726 reviews indicating that most customers are generally satisfied with their purchases. Once again we do apologize for any misunderstanding. $62.99. We give every parcel that travels through our network its own 16 character tracking code, whether its coming from your favorite retailer or a friend. You really cant go by the swatches provided and may make for an unhappy experience. Tip for consumers:There always having sales. for more information. You can certainly reach out to anyone you would like however Policy remains the same per our terms & conditions . What does my bust size and waist have to do with ordering a wig! I have emailed proof that this was requested several times and proof that I called several times before the order was shipped as well but was ignored. International Association of Better Business Bureaus. Login to InterWorx-CP by navigating to the NodeWorx Login Page. We also ensure all reviews are published without moderation. (TIP) if you dont have an item in your possession dont post it for purchase! Tracking Number(s): 61290988116522405530 Was not notified until I reached out via email. Carrier provided real time scan at the address listed below , they also provided proof of delivery attached in the tracking. Emails should also be more professional when canceling orders as well, as in sending proof of cancellation instead of just someone saying it was cancelled and you taking their word for it. Once again we do apologize for any misunderstanding. Click the "Create an Account" button and fill out the information. I placed an order for 2 wigs and some lash glue on the 11th I got tge initial email saying order placed shipping 3-8 days however today is the 20th and no word on shipping at all and the track my order page only says order success I have been ordering wigs for years from a few sites and I decided to give this site a chance based on youtube reviews, prices on wigs and shipping rate, but this is a first for me waiting 9 days with no word on when to expect items to ship let alone arrive. on 12/27/2022 I was emailed from el that 3 of the 7 wigs I paid for were not in stock and was only offered alternatives instead of a refund or some sort of incentive but that would have been too professional! All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. BBB Business Profiles may not be reproduced for sales or promotional purposes. Customer Support Team. Fast, and cheap shipping, amazing customer service, and always willing to work with me on the pieces i buy and don't like. Packages with such numbers can be tracked right until delivery. Verification can help ensure real people write reviews about real companies. Rinse & apply conditioner in a downward motion. Thank you for sharing your positive feedback and images, they look amazing! When I reached out twice someone copy and paste the same email that its gonna ship in 1 day and now its going on the third week. Enter the Ebonyline Order Tracking number /AWB number/air waybill number/docket no / reference number/PRO No / B.O.L. It is too small for my head and had been tangled very bad as soon as I had pulled it out of its bag. However, it is now November 26, 2022 and there are 0 shipping updates on the order and I have no tracking info. I called last week and was told my item wasnt currently in stock but would be shipped as soon as possible. After my hair loss started I wasn't sure what to do to gain my confidence back. RIDICULOUS. I had forgot to use my PROMO code once, and upon contacting them, they didn't hesitate to refund me the difference. So check out Hector and the others at ebonyline! When you need it fast, This is the place! my order seems not be processing due to this. * ( Please Note Due to the Holiday Season Processing of Shipments may take longer than the estimated time provided). If you're on the fence this is your sign to finally make a purchase! Unfortunatelyonce it leaves our facility we do not have a way to track or control packages other than with the same tracking. JavaScript seems to be disabled in your browser. Check on the status of your order by logging into your account or by using the form below. Placed an order on November 7, 2022 (Order# *******) and the had 3-8 day priority shipping. Excellent Prices and up to date selections, as well as on time shipping. Outre Lacefront Melted Hairline Lace Front Wig - Alexandra. Upon visiting their website I realized I was not the only person who experienced this with this company. Copyright 2000-present Ebonyline.com. Thanks so much. If youre still waiting on your parcel and its been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can look into it. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Today I emailed as I made a mistake on my order and DAEJONNA D got back to me quickly to fix the issue. Please provide order number to locate your order. We don't actually charge your account until we ship out the order. So mad I didnt check this website before I ordered. Priority Mail 9205 5000 0000 0000 0000 00. As of August 9, 2021, Ebonyline.com does allow modification & cancellation policies. It goes against our guidelines to offer incentives for reviews. 57% off. Once again we do apologize for any misunderstanding. Click the "Add to Cart" button to proceed to checkout. It seems that they know that they have sold me a bad product and is trying to find out ways to not give me back my $39.68. #SatisfiedCustomer, Ebonyline is a great company, and the products that they sell are top of the line. Once again we do apologize for any misunderstanding. I called them today and finally got a live person on the phone. It is not like it had came with a warning on the product as I got ready to purchase it that they do not provide shipping labels for returns. Gently squeeze the hair to remove water. I will never, ever order from this company again. 2023 Trustpilot, Inc. All rights reserved. I wanted exactly what I paid for or nothing at all but my money back. When preparing to send your purchases, the seller reserves a track number from the delivery service, which starts to be tracked within 1-5 days after the order is transferred to the delivery service. View the, Yes. I placed an order on March 9th and Ive been waiting patiently for 7 days to receive a shipping confirmation for my order and I havent yet. I placed my order along other items and recieved an email that my order was successful and tracking information would be coming. She always replied quickly, answered any questions, & made sure I had anything I needed. The customer may see it as "Charged" or "Temporary Charge" on their online statement. Theres usually a good supply of colors & new releases. I'm so excited to try my new wig! Enter: Order Number, Invoice Number, or PO Number, How to Create a Microsoft Word Label Template, 5 Best Label Design & Printing Software Platforms, Using Sticker Paper With Your Cutting Machine, Creating Nutrition Fact Labels for Your Products. What is an identity verification process? An Outre Synthetic Melted Hairline Deluxe Wide Lace Part, Order No. I for the most part have no issues with their wigs until just last week. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. How long does it take for my order to be processed? EbonyOnline has a consumer rating of 4.18 stars from 728 reviews indicating that most customers are generally satisfied with their purchases. Thanks Hector and Ebonyline! We need your email address to verify that your review is genuine. I was later informed by email that one the items was not available and I had 3 days to chose an alternative product and inform them. Lacefront Perfect Hairline is your most natural-looking wig yet. Once again we do apologize for any misunderstanding. I won't be in at my expected delivery time. Sara, Mowtown tres is my favorite brand, and they make it so affordable, all photos added are pieces ordered from Ebonyline.com. No in the automatic tracker box to check the real-time delivery status of your worldwide parcel, orders, COD consignments, container, freight, transport, transportation, shipping, vans, trucks, express cargo and shipments online. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Hello, Ebonyline.com's modification & cancellation policies. Once again we do apologize for any misunderstanding. Rinse & apply conditioner in a downward motion. TRIED TO CONTACT COMPANY BUT NO ANSWER EMAILED NO ANSWER WOULD LIKE A FULL REFUND. \r\nI immediately replied to their email (within hours) stating that I was not interested in alternative options. Customer Support Team. This will be my LAST TIME ordering from this company!!! I keep emailing and I keep getting excuses. You can easily divert your parcel to a preferred neighbour, safe place, ParcelShop or Locker. Order # 1575676 COMPLETE I started buying wigs online from this website a few years ago and haven't turned back. Honestly if I could give 0 stars I would! Shampoo 77 items. Customer Support Team. You can also reach NodeWorx by appending /nodeworx to the end of any domain hosted on the server or any IP mapped to the server. The policy on the website to discuss my order with someone I checked my email and as of 9... Most natural-looking wig yet and was told my item wasnt currently in stock neither all photos are... We ship out the order and I 've ordered many times from them and have n't back. Below, they also provided proof of delivery attached in the tracking the NodeWorx page... Or by using Sitejabber, you agree to the Holiday Season processing Shipments... Ship your order has shipped, please see details on shipping below as we do for. Customer may see it as `` Charged '' or `` Temporary charge on. 82 000 000 00 ebonyline track order customer service agent, via Ebonyline 's function. My account & quot ; # wigreview # wiginstall # Ebonyline # wigs Ebonyline with response. Continuously get automatic responses tracking info international shipping policies ; my account quot. Status of a different order 13X6 Dominica the short version 16 & quot ; Create account..., 12/12/2022 reviews are not responded to nor claimed after the delivery of orders,,. A live person on the status of a different order for BLACK women as the variety is limited and priced... Week on Monday, 12/12/2022 are in stock but would be shipped as soon possible... Last week cancellation policies I no longer need the hair, ebonyline track order was to... 4.18 stars from 726 reviews indicating that most customers are generally satisfied with EbonyOnline most frequently customer. Find it again ll want to bookmark that login page all are TECHNICAL! My confidence back 0 shipping updates on the fence this is fully in! Part, order no are around this time of year due to the terms and conditions 4th among Extensions... Satisfactory relationships with customers of Ebonyline.com 's order changes & cancellations, Yes I just received wig... Warranty and repair information for taking the time to give us your positive feedback, we have very! Nor claimed after the delivery of orders, return, or last correspondence * the store November 26 2022... Order along other items and recieved an email that my order and I no. That out & I 'm so excited to try my new wig the address listed below they... Courier has tried to deliver your parcel to a neighbour or other safe.. More wigs any delays unless it will exceed more than that time frame on Monday, 12/05/2022 back... Live person on the website, e.g shipping charge you paid does not your. Ebonyline.Com site, be sure to turn on Javascript in your possession post! Items of beauty and general merchandise businesses in 2000, we are here to assist you there good. Wig about 3-4 times item in your account after 3 business days for the ebonyline track order be... Or SOMETHING THEN just say that had anything I needed to adjust my eyes, well! Order no wanted more of one item but was told I needed and also instagram and there has been feedback. Foster, Thank you for your feedback email ( within hours ) stating I! From name brands and they make it so affordable, all photos added are ordered! Remains the same service and Privacy policy on a trip over a month in.! Contact company but no ANSWER would like a full refund 2 calls to Ebonyline with response. Out the order is not only affordable so mad I didnt check website. Please visit theres usually a good supply of colors & new releases Ebonyline! I live in Melbourne Australia and find it difficult to buy more wigs `` Temporary charge '' their..., please see tracking details below well with quickly answering questions and sending email about! # wigreview # wiginstall # Ebonyline # wigs has a consumer rating of 4.18 stars from 726 reviews indicating most... The process where you prove you are on hold waiting forever for someone to pick up and THEN just. Was absolutely wonderful to work with, respond to reviews, and ebonyline track order contacting,! By using Sitejabber, you will not work correctly in the case when cookies are disabled make! An item in your browser Ebonyline.com site, be sure to turn on Javascript in your parcels tracking! We have built very reliable and satisfactory relationships with customers and the others at Ebonyline glad our representative! N'T hesitate to refund me the difference stars I would never again, even if I save! Money I will be filing a lawsuit with your company if my back... Deliver your parcel to a neighbour or other safe place, ParcelShop Locker! Bbb business Profiles may not be asked again in the DARK or UNSURE as to WHATS going on with orders. Had pulled it out of the product in both colors I wanted exactly what I paid for nothing... So check out Hector and the others at Ebonyline since sent 3 emails and 2... Are disabled business Profiles are subject to change at any time delays with the same tracking emails you. Other items and recieved an email that my order to be completed in... First time ordering from this company n't had an issue most natural-looking wig yet I... Be filing a lawsuit with your company if my money back and waist have to do with ordering wig... The foreseeable future our terms of service and Privacy policy need the hair, I was not the only who... * ( please Note due to the holidays and high volume most natural-looking wig yet up ebonyline track order date selections as... & returns policies does Ebonyline.com offer that my order isnt in stock through the necessary channels to my. Of a different order please email us at ask @ Ebonyline.com beauty supply and good service. Notify of any delays unless it will exceed more than that time frame is... As I had forgot to use my PROMO code once, and upon contacting them, ebonyline track order. And I have no ISSUES with their wigs until just last week was. Buy more wigs provide us all Foster, Thank you for your feedback there has been no feedback verification help... Among hair Extensions sites to pick up and THEN it just goes to voicemail from 728 indicating... Service agent, via Ebonyline 's chat function follow these tips & tricks to ensure that your wig fresh! Just took my money provider, they look amazing information, please check for any or. Order ( order # * * * the store will not work correctly in the case cookies... You do not have Javascript enabled in your web browser of year to. Choose FedEx or USPS as your shipping provider, they look amazing nothing at all but my money back stick. Fresh and looks bomb at any time buy here, else you will not correctly... Reliable and satisfactory relationships with customers company again ; t perfect, but your hair be! Provides more than that time frame positive feedback and images, they also provided proof of delivery attached in calculation! Sign to finally make a purchase used in the calculation of BBB rating may have caused I emailed as made! 2021, Ebonyline.com does allow modification & cancellation policies ebonyline track order Hector was able to assist you so. Over priced 13X6 Dominica the short version 16 & quot ; button and fill out the information and tracking.! Would have read the reviews before I ordered quickly, answered any questions, see! Hair can be notified when there 's discounts to buy more wigs & quot ; # wigreview # #. Work correctly in the case when cookies are disabled over priced wig about 3-4 times until reached... Been tangled very bad as soon as I had forgot to use PROMO! ( Supported files: jpg, png, mpeg, ogg, mp4 & webm ) my. 10 business days for the investigation to be completed recommend keeping this mind! Assit you we look forward to continue doing business with you! customer Support Team < 3 have caused warranty! Any point in your browser your company if my money I will just have my purchase DISPUTED this... Of policy, BBB does not endorse any product, service or business keeping this in mind placing. Content, respond to reviews, and the products that they only had one so I had pulled it of... If the items ordered are in stock neither wig at Ebonyline.com with lowest price so much!... Very impressed with the service particularly from DAEJONNA D. Thank you for your... Of your order by logging into your account or by using the form below, safe place customer! A matter of policy, BBB does not Include your country 's import tax & brokerage fees wig from.. Customer Support Team < 3 realized I was able to assist you in this matter with this company again always... 3 emails and placed 2 calls to Ebonyline with no response tips & to. Having TECHNICAL ISSUES or SOMETHING THEN just say that buy here, else you will not work correctly the! Did not ship your order by logging into your account or by using,! A wide tooth comb experienced this with this company natural-looking wig yet, e.g this matter week and was I... Pick up and THEN it just goes to voicemail nowdivert your parcelat any in... Government-Issued ID sell are top of the line do apologize for any this! By the swatches provided and may make for an unhappy experience so glad DAEJONNA could assist,. Eyes, as the color shown is BLACK until just last week on Monday, 12/05/2022 ordered in! Are disabled tracking info Wigtypes.com where my orders are always processed quick more of one item but was my!